Method Pilates Privacy Policy

23rd May 2018

Introduction

Method Pilates is committed to protecting your personal information when you are using our services. This notice provides a summary of how we will use information held about you.

We will collect personal information about you through the screening form you fill out when making your booking with Method Pilates. If you provide additional, relevant information by phone, SMS, email, other correspondence or in person, we may also collect that information.

What information will Method Pilates collect about me?

We may collect personal information about you to allow us to communicate with you about your booking. We may also collect personal information from you that will allow us to teach you fully. This information includes: 

•Your name and date of birth

•Work or personal email addresses

•Telephone or mobile numbers

•Personal history regarding injury, aches and pains

•Details of any relevant healthcare professions you might be seeing (eg chiropractor, physiotherapist, osteopath)

•Any health concerns you may have

•Previous experience of Pilates

•Your own assessment of your current level of fitness

How will Method Pilates use the information it collects about me?

We’ll only use information on you for the following reasons:

•To communicate with you about the course/lesson you have booked onto (about payment, times and dates)

•To notify you when your booking comes to an end and inform you about future classes/lessons

•To ensure that your teacher is fully informed of your health status, including any relevant medical information they need to be aware of

•We may also use the information to contact you about any changes to our service

When will Method Pilates contact me?

Method Pilates may contact you:

•When your booking is made, when it expires and if there are any relevant updates that need to be communicated while the booking is active. 

•If you do not have an active booking but have chosen to be kept on the waiting list, we will contact you when relevant classes become available. If you wish to stop receiving these notifications, please email at any time and we will remove your data. 

Will I be contacted for marketing purposes?

We will only contact you when your booking expires, inviting you to make a new booking. If you do not wish to book but wish to be kept informed of future classes, we will keep your details and contact you as agreed. If you do not wish to be contacted again, we will delete all information we hold on you.

Will you share my personal information with anyone else?

No.

What about Fitbizzle? Will they see my data?

We use Fitbizzle as a tool to manage our bookings and process payments (https://methodpilates.fitbizzle.com). When you create an account with Fitbizzle any data they hold will be subject to their Privacy Policy rather than that of Method Pilates. If you choose to pay via Fitbizzle, Method Pilates does not have access to your payment information. You do not have to use Fitbizzle if you do not wish.